1. Understanding Your Needs & Getting Ready
Your mortgage journey begins with a detailed consultation where your Finance & Mortgage Broker listens to your property goals—whether you're buying a home, investing, or seeking a commercial loan. They assess your financial situation, including income, savings, liabilities, and credit history, to provide tailored loan advice.
To maximise our meeting, we need key documents:
-
Completed Fact Find (employment history, assets and liabilities)
-
2 Most recent payslips or proof of income
-
ID documents (Driver's license)
2. Financial Positioning & Document Review
Our team reviews your information to understand your financial position, calculate borrowing capacity, and identify the best loan structure for your goals. Your broker requests additional documentation—bank statements, tax returns, and evidence of assets and liabilities—to determine your borrowing capacity. They calculate how much you can afford, considering LVR, potential LMI, and interest rates.
Additional documents may include:
-
Bank Statements – to verify living expenses and liabilities
-
Additional ID – Passport and Medicare card
-
Council Rates Notice – for properties you own
-
HECS/HELP Statement – if applicable
-
Rental Income Verification – lease agreement or rental statement
3. Comparing Loan Options & Strategy Development
Your broker compares loan products from lenders across Australia, helping you weigh fixed versus variable interest rates, exploring offset accounts and interest rate discounts. They explain loan features, fees, and considerations like future rate changes or LVR adjustments.
We'll provide your personalised loan strategy including:
-
Tailored lender recommendation
-
Estimated loan repayments
-
Competitive interest rates
-
Loan structure options suited to your situation
4. Pre-Approval Process & Strategy Confirmation
Pre-approval is crucial in the property buying process. With pre-approval, you'll have a clear idea of your loan amount, strengthening your position in the property market. Your broker helps gather necessary documents and submits them for pre-approval, ensuring a quick and straightforward process.
We'll send your personalised loan strategy and lender recommendation for your review and confirmation.
5. Submitting the Loan Application
Once pre-approval is secured and you've confirmed your strategy, your broker helps complete the loan application. They guide you through submitting all necessary paperwork—bank statements, proof of income, and liability details.
We'll send application documents for electronic signing, then submit your application to the lender. Your broker communicates directly with the lender to ensure quick processing and avoid delays.
6. Loan Approval & Assessment
Your loan application is officially submitted to the lender. The lender conducts their initial review, and we notify you upon receiving conditional approval or if they request further information. Most lenders provide their initial assessment within 5 business days.
Once your loan is approved, your broker reviews the final loan offer and helps arrange necessary insurance. They ensure you understand the loan terms and guide you through the settlement process.
7. Settlement & Finalising Ownership
Your formal mortgage documents are issued by the lender and must be signed before settlement. We coordinate with your lender/solicitor/conveyancer to ensure everything is in order.
Your settlement is officially booked, meaning everything is in place for the day when your loan is finalised and funds are released. Your broker coordinates with the lender and conveyancer to ensure a smooth transfer. Once settlement is complete, you officially become the property owner, and your Finance & Mortgage Broker remains available to help you manage your loan and stay on track with repayments.